GENERAL TERMS AND CONDITIONS
LAST UPDATE: 28th November 2025
The purpose of these general terms and conditions (hereinafter, the “Terms and Conditions”) is to expressly regulate the terms, conditions, and procedures applicable to all contracts for the various products and/or services offered by Brothers Diving SCP (the “Services”) on https://brothersdiving.com (hereinafter, the “Website”).
1. IDENTIFICATION OF THE WEBSITE OWNER AND RESPONSIBLE ENTITY
In compliance with the information duty set forth in Law 34/2002 on Information Society Services and Electronic Commerce (“LSSI-CE”) of July 11, the following general information regarding this Website is provided:
Responsible Entity: Brothers Diving SCP
Tax ID (NIF): J13696935
Address: Calle las Dalias 12, 35109 San Agustin, Las Palmas
Email: contact@brothersdiving.com
Phone: (+34) 681161661
Activity: Scuba diving services, including courses, guided dives, try-dives, and sale of diving-related products and e-learning materials.
2. ABOUT THE SERVICES
2.1 Products and Services Offered
Brothers Diving SCP offers the following Services through the Website:
- Diving courses, including Open Water, Advanced, and specialty courses.
- Guided dives and try-dives.
- E-learning materials required for diving courses.
- Sale of diving-related products.
All services are provided in English, Spanish and Italian.
2.2 Specific Terms for Services
Each Service is subject to express terms, conditions, and procedures made available to the Client prior to contracting through the Website.
2.3 Pricing of Services
Brothers Diving SCP reserves the right to modify the pricing of any Service at any time without prior notice. Prices displayed at the time of booking are final, and Clients are not entitled to retroactive refunds, promotions, or discounts due to subsequent price changes.
2.4 Taxes Associated with the Services
In accordance with Law 37/1992 of December 28, regulating the General Taxe in Canary Islands (Impuesto General Indirecto Canario – IGIC) and European Directive 2008/8/EC, the purchase of some Services may be exempt from or not subject to IGIC depending on the buyer’s country of residence and whether they are acting as a professional or an individual.
All prices on the Website include Spanish IGIC. However, the final order price may vary depending on the applicable IGIC rate based on the destination country of the Service.
3. CONTRACTING SERVICES
3.1 Contracting Process
The contracting process (the “Contracting Process”) for any Services shall be carried out between the individual wishing to contract the Service (the “Client”) and Brothers Diving SCP. The Client is any natural person who registers and successfully completes payment for a Service. Each Service may have specific additional terms.
3.2 Payment Methods
Payment for Services is accepted via:
- Online payment gateway (credit/debit card, Bizum, etc.)
- Bank transfer (if indicated in the Service description)
4. INTELLECTUAL AND INDUSTRIAL PROPERTY
Brothers Diving SCP owns all intellectual and industrial property rights related to the Website and its content, including images, videos, software, texts, trademarks, logos, and designs. Reproduction, distribution, or commercial use of Website content is prohibited without prior written consent.
Clients are only allowed to view Website content for personal use. Removing, altering, or bypassing security systems on the Website is strictly prohibited.
5. PROHIBITION OF SHARED LICENSES
Sharing e-learning or digital access credentials with multiple individuals to reduce costs is strictly prohibited. All licenses for courses and digital content are personal and non-transferable. Brothers Diving SCP reserves the right to take legal action in case of violations.
6. RIGHT OF WITHDRAWAL AND REFUND POLICY
Clients have the right to withdraw and request a refund within 14 days from payment (the “Withdrawal Period”) by sending an email to contact@brothersdiving.com as outlined in the Refund and Cancellation Policy.
Exceptions:
- E-learning materials are non-refundable once assigned or activated.
- Services already provided (completed courses, dives, or consultations).
Refunds may be partial or full depending on the Service and whether exclusions apply.
7. LIMITATION OF LIABILITY
We make every effort to ensure the accuracy of the information on this website. However, we do not guarantee that the content is always accurate, complete, or up-to-date. Brothers Diving SCP is not responsible for any damages arising from the use of this website, including direct or indirect losses.
Brothers Diving SCP cannot guarantee uninterrupted availability of the Website or Services. External factors, force majeure, cyberattacks, or telecommunications failures may cause delays or interruptions.
8. PRIVACY AND DATA PROTECTION
Clients’ personal and sensitive information is processed in accordance with the EU GDPR and Spanish data protection laws. Data will only be used for Service delivery, communication, and promotions if the Client consents. Clients may exercise their rights to access, rectify, or delete personal data as outlined in the Privacy Policy, by sending an email to contact@brothersdiving.com.
9. CHANGES TO TERMS AND CONDITIONS
Brothers Diving SCP reserves the right to update or modify these Terms and Conditions at any time. Updated Terms will be published on the Website and communicated to Clients if applicable.
10. TERMINATION OF RELATIONSHIP
The relationship between Brothers Diving SCP and the Client may be terminated:
- By mutual agreement.
- By Brothers Diving SCP if the Client violates Terms, provides false information, or bypasses Website security.
- By the Client if Brothers Diving SCP fails to provide Services as agreed and does not rectify the issue.
11. APPLICABLE LAW AND JURISDICTION
This Agreement is governed by Spanish law. Any dispute, controversy, or conflict arising between the Parties regarding the interpretation, validity, or execution of this Agreement, or any other matter related to it, shall be submitted to the courts and tribunals of the municipality of San Bartolomé de Tirajana, with express waiver of any other jurisdiction.